menu hamburger icon
Student ETeacher Teacher mTeam/Admin Parent
+

Basic Labster Troubleshooting

When playing a Labster simulation, you might encounter a glitch or an error message.

From our experience, most cases can be solved by performing the following steps:

  • Clear cache and cookies
  • Try it in another browser (currently support Google Chrome and Mozilla Firefox)
  • Start the simulation from the beginning (instead of loading a checkpoint)